Monitoring and Corrective Action

This module is specific to Personal Hygiene and Illness Reporting and should be read carefully before continuing.

• Monitoring confirms that the required control is actually being followed.
• Records should be completed at the time of the check, not at the end of the day from memory.
• Supervisors should review records for gaps, unusual results, and repeated failures.
• Corrective action should address both the affected food or process and the root cause.
• If unsafe food may have reached customers, the issue should be escalated immediately.
• Verification may include observation, record review, internal audits, or product checks.
• Training should be repeated when staff do not follow the expected method.
• Equipment problems should be reported and corrected before they create further risk.
• Trend review helps identify whether failures are random or part of a repeated pattern.
• Good monitoring makes personal hygiene and illness reporting reliable, measurable, and defensible during inspections.